ARC launches RHL support pilot program

The pilot is supported by the Department of Climate Change, Energy, the Environment and Water (DCCEEW). It introduces independent field engagement visits for Refrigerant Handling Licence (RHL) holders who are not affiliated with a Refrigerant Trading Authorisation (RTA).

ARC General Manager of Technical and Training Taha Taouti, Affil.AIRAH, says the visits are designed to help licence holders better understand their obligations, which the ARC says will improve refrigerant handling practices and build confidence in meeting licence conditions.

“By focusing on education rather than compliance, the initiative aims to strengthen industry capability,” Taouti says.

“Better refrigerant handling helps reduce avoidable emissions and supports positive environmental outcomes across the sector.”

The pilot comes in response to a recent survey in which many licence holders asked for more education, guidance and direct engagement. The ARC says the program will address this feedback by offering face-to-face support focused on real-world situations.

How it works

During a field engagement visit, ARC field officers will meet directly with licence holders to:

• answer questions about licence conditions
• clarify refrigerant handling requirements
• identify and resolve knowledge gaps
• share practical tips and best-practice guidance.

The ARC says it will initially conduct field engagement visits across Queensland, New South Wales, Victoria, and Western Australia, selecting independent RHL holders from the following licence categories:

• RSS03 – restricted heat pump installations and decommissioning
• RAC01 – full refrigeration and air conditioning
• AAC02 – automotive air conditioning.

“Participants will also receive educational resources and have the opportunity to discuss industry standards and environmental responsibilities in a practical, supportive setting,” Taouti says.

“This pilot initiative focuses on education, not enforcement. It encourages voluntary compliance through education and clear communication. The ARC encourages eligible RHL holders to take part and make the most of this opportunity for tailored, practical support.”

Image courtesy of KrakenImages via Freepik

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