Nick Johns-WickbergARC reports surge in online licence checks
The Australian Refrigeration Council (ARC) has reported a significant increase in consumer awareness of its ARCtick licensing scheme.
The ARCTick licensing scheme aims to strengthen consumer awareness of the importance of using licensed professionals to perform HVAC&R work.
The ARC says its 2024–25 summer campaign has shown a significant increase in consumer engagement with the ARCtick scheme. According to the ARC, website visits surpassed 136,000 – an increase of 62.66% from the previous year. Licence checks also jumped by 58.75%, with nearly 13,000 checks completed so far in 2025.
Additional campaign highlights include:
- Business directory searches: over 18,500
- Free AC guide downloads: over 13,000
The ARC says these results underscore the growing public recognition of ARCTick licensed professionals and the importance of turning to trusted, certified businesses.
“The increase in website visits and license checks shows growing consumer awareness of the importance of choosing licensed professionals,” says ARC CEO Glenn Evans.
“Licensed technicians ensure quality service and help prevent risks like substandard workmanship and refrigerant leakage, both of which pose risks to consumers and the environment.”
ARC CEO Glenn Evans
“We’re proud of the success of the ‘Look for The Tick’ campaign in empowering consumers to make informed choices and connect with trusted, certified businesses and professionals.”
Learn more
The ARC says the ARCtick campaign promotes handling HVAC&R systems safely, lawfully, and in line with environmental standards.
For more information, visit the “Look for the tick” website.
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