Laura Timberlake
Heatcraft has released new developments to the SmartAccess customer portal. These enhancements, within the Project Tools platform, are aimed at providing greater functionality and saving time for customers.
Users can now build large multi-systems within a single project, create multiple loads within a single system and more easily access the heat load calculator, which has more heat load types available.
Heatcraft sales and marketing manager, Brett Hedge, M.AIRAH, says users will benefit from the addition of the standalone product selection capability.
“Time-saving comes in the form of being able to create system and room templates and maintain a list of favourite loads to avoid re-entering details for common loads.”
There is an updated interface for easier navigation and a new customisable system and load templates have been built into the program. There are increased capital equipment selection options, warning alerts if selection inconsistencies occur and detailed reporting options for quoting and convenient forwarding.
Hedge says customers can also add notes such as photos and drawings against each project for greater collaboration between themselves and Heatcraft.
Users have the ability to request a Heatcraft engineer to design a rack system to suit the project’s requirements and add the compressor rack to the project.
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