ARC unveils streamlined reporting tool

The Australian Refrigeration Council (ARC) has launched a new “report a breach” form on the ARCtick website.

The ARC says the form makes it easier for industry members and the public to report potential breaches of refrigerant handling regulations under the Ozone Protection and Synthetic Greenhouse Gas Management Act 1989.

Users can make reports easily via arctick.org, with the option to remain anonymous.

The ARC says the initiative supports its ongoing commitment to environmental responsibility and regulatory integrity across the refrigeration and air conditioning sector.

The ARCtick website provides a list of potential reportable breaches and outlines how submissions will be assessed. Potential breaches include:

  • Unlawful discharge of regulated refrigerants
  • Carrying out work without a permit
  • Possessing refrigerant cylinders without a valid permit
  • Suspected breaches of permit conditions
  • False claims or false advertisement of holding a permit.

Each report is reviewed by the ARC’s compliance team. Depending on the nature of the report, the ARC may conduct further enquiries or engage directly with the individuals or businesses involved. High-risk issues may be escalated to the Department of Climate Change, Energy, the Environment and Water (DCCEEW) for regulatory action.


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